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Home • How It Works • Service Seekers • Important Questions to Ask

  Important Questions to Ask

What to ask your potential counsellor

It takes some time to find the right trauma counsellor for you. The first step is to ask some basic questions so that you understand how they work and can gauge your comfort level with their responses.

If you think you may have found a trauma counselor you can work with, here are some good questions to ask before booking that first appointment. You may not need to ask all these questions, but you can make a short list of questions that are important for you to know.

  • Where are you located?
     
  • What are your fees?
     
  • What are your payment policies or payment methods used?
     
  • Do you accept insurance or are your services covered by insurance or Employee Assistance companies?
     
  • What are your hours of operation?
     
  • Will I be able to book weekly?
     
  • Are you licensed by a regulatory body?
     
  • If yes, what is the regulatory body and what is your license number? (You can check this information with their local Licensing Board. By checking you will be able to determine if they are in good standing with their regulatory body and whether there are outstanding matters or ethical/legal concerns that are known)
     
  • Do you work with clients with PTSD or trauma experiences?
     
  • What types of trauma training have you had?  What approaches are you skilled in using with clients?
     
  • How long have you been in practice?
     
  • Do you have an area of specialization?
     
  • What kind of approach do you take in the treatment of PTSD?
     
  • Have you seen many clients with trauma related issues?
     
  • When was the last time you saw a clients with similar trauma issues?
     
  • Are you trained in _________________? If there is a specific trauma approach (i.e., Eye Movement Desensitization and Reprocessing) that you feel would be helpful in your recovery you can ask the therapist whether they have this type of training, have been using it in their practice and even the level of success they have had with the approach.
     

Notice how the professional handles your questions and whether you feel comfortable in their response to you. Your first impression will help you to make a decision on whether they will be a good choice for you.

Remember, although trauma skills are important in working with trauma resiliency and recovery a good connection where you feel safe and understood is essential.

This may be the first time you are dealing with issues of great concern for you. Take your time to choose a therapist who you feel safe with and comfortable enough to share what may be the most difficult moments in your life.

You might find it useful to speak with several trauma therapists before choosing the one who best meets your needs.  Most therapists do charge for an initial consultation but this would be a worthwhile investment in order for you to find the trauma counsellor who can assist you in your recovery process.